How To

How to cancel your MyFax account

 

About MyFax

MyFax is an online fax service, allowing you to send and receive fax without a fax machine. You can learn how to cancel by following these 2 guides.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Account Number

How to Cancel MyFax by Phone (Live Agent)

 
Step 1. Contact the business at 1-866-378-2373
Step 2. Advise the representative that you want to cancel your account
Step 3. Provide the agent with your account info
Step 4. Ask for a verbal confirmation code or email as proof of your cancellation
Step 5. Retain the confirmation information you’re given

How to Cancel MyFax by Web Chat

 
Step 1. Navigate your internet browser to http://www.myfax.com/about/contact.aspx
Step 2. By scrolling down, find and click on “Chat with Us”
Step 3. Advise the representative that you want to cancel your account
Step 4. Provide the agent with your account info
Step 5. Ask for a verbal confirmation code or email as proof of your cancellation
Step 6. Retain the confirmation information you’re given
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