How To

How to cancel your AT&T account

 

About AT&T

AT&T is a global technology company for customers around the world. We have included 7 steps to show you how to cancel your account with AT&T.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Email address on the account
Phone number on the account
Date Of Birth
Last 4 digits of Social Security Number

How to Cancel AT&T by Phone (Live Agent)

 
Step 1. Contact the business at 1-800-288-2020
Step 2. Advise the representative that you want to cancel your account
Step 3. Provide the agent with your account info
Step 4. Ask the representative if you will be charged again
Step 5. Request that you be refunded
Step 6. Ask for a verbal confirmation code or email as proof of your cancellation
Step 7. Retain the confirmation information you’re given